Refund Policy

We are pleased to offer a lifetime warranty on all our jewelry. This means that if your bracelets break or get damaged for any reason, we will repair or replace them free of charge!

To begin the process, simply contact us at info@molinemarche.com.

Damages and Issues

Please inspect your order upon receipt and contact us immediately if your item is defective, damaged, or if you received the wrong product. We’ll evaluate the issue and make it right.

If your jewelry is defective, we will send you a new package completely free of charge, and you can keep your original order!

Exchanges

Not satisfied with the size? Don't like the colors? No worries!

Contact our customer service at info@molinemarche.com to initiate the exchange process. We will provide you with the address of one of our offices based on your location, and our team will take care of sending you the correct jewelry.

Once we receive your returned package, we’ll send you an email with updates on your case. You can expect to receive your new shipping number within 3-5 business days.

Refunds

To start the refund process, contact us at info@molinemarche.com. You will be automatically refunded to your original payment method within 3-5 business days. Please note that it may take some time for your bank or credit card company to process and post the refund.

For any questions or further assistance, feel free to reach out to our team!